Terms of Service

Last updated on January 31, 2020

Welcome to Mango Aire, the world's leading platform for independent buyers (“Buyer” or “Buyers”) and sellers or service providers (“Seller” or “Sellers”) of products and services. Mango Aire.com, Mango Aire LLC and/or affiliates (“Mango Aire”) provide certain website features and functions, as well as products and services offered to Buyers by Sellers when you visit or when you shop through Mango Aire, use Mango Aire services, use Mango Aire apps for mobile devices, or use any software provided by Mango Aire in relation to any of the foregoing (collectively or severally “Mango Aire Services” or “Services”). Mango Aire offers its features and Services subject to these following terms of use (“Terms of Use” or “Terms”): By using Mango Aire or any of its Services, you agree to these Terms. Please read them very carefully. At Mango Aire we offer a wide range of features and Services, and at times certain
additional conditions or terms of use may apply. Whenever you use a Mango Aire Service, you will also be subject to the terms, conditions, agreements and guidelines which are applicable to that particular Service (“Service Terms”). If the Terms of Use herein are inconsistent with the Service Terms of that particular Service, then those Service Terms shall control.


Your Account

Your account
Eco sellers are only allowed to sell products on Mango Aire that are good for animals good for people and the environment. We have the right to monitor sellers accounts from time to time in the effort to keep high ethical standards. In order to use certain Services, you may be required to have your own account, and you may be required to be logged into such account and have a current, valid payment method associated with such account. If any problem should arise in charging your chosen payment method, we may then charge any other valid
payment method which is associated with your account. To manage your payment methods, just visit Mango Aire/xxx/yyyy and select or manage your payment options. [Link to account payment methods] You are solely responsible for maintaining confidentiality of your password and account, and for restricting access to your account, and you hereby agree to accept all responsibility for any and all activities which occur through your account or password. Mango Aire may host Sellers' listings of products intended for children, but all products are to be sold by product owners only to adults who can legally purchase such products with a credit card or other approved payment method. If you are under the age of 18 years, you may only use theMango Aire webpages or Services with direct involvement and supervision by a parent or adult guardian. Parents and guardians may create profiles for teenagers at least 13 years of age, yet all Services provided through Mango Aire are intended for adult users and Buyers.
Any Seller's listings hosted on Mango Aire which offer alcohol or any other products intended for adult consumption are intended for adults at least 21 years of age. Mango Aire reserves the right to refuse to provide any Service to or terminate the account of or terminate the use of any Service, or remove or edit any Seller's listing or advertising content, or cancel any Buyer's order, in its sole discretion.
Comments, reviews, communications & content
You may post comments, reviews, ratings, photos, videos and other such content, send e-cards and “likes,” submit suggestions, comments, ideas, questions or other information, as long as such content is not obscene, illegal, defamatory, threatening, invasive of privacy, injurious or objectionable to Mango Aire or third parties, and as long as such content does not contain software malware or viruses, political campaign material, commercial solicitation, mass mailings, “spam,” or any unsolicited commercial message. You may not use a false email address nor proxy server, impersonate any person or entity, nor otherwise mislead anyone as to your identity or the origin of content. Mango Aire reserves the right in its sole discretion (but not an obligation) to edit or remove any such content, but Mango Aire does not regularly review or monitor reviews, comments or other content posted by Buyers or other users. If you post content or submit any material to Mango Aire, and unless we specifically indicate otherwise, you grant us a non-exclusive, perpetual, royalty-free, irrevocable, fully-sublicensable right to reproduce, use, adapt, modify, publish, translate, build derivative works from, display and distribute such content anywhere worldwide through any media. You grant Mango Aire and our sublicensees the right to use your account name and/or your true name in which you submit such content. You represent and warrant that you are the owner or controller of all rights to all content that you post or upload to Mango Aire; you further represent and warrant that content is true and accurate, and that use of such content does not violate these Terms of Use or our Privacy Policy and will not cause injury or harm to any person or entity. You indemnify Mango Aire for any claim arising from content you provide. Mango Aire has the right but not the obligation to screen, monitor, remove or edit any content or activity. Mango Aire does not assume any liability for and takes no responsibility for any
content posted or uploaded by you or any third party. [Link to Privacy Policy]
Complaints about intellectual property
Mango Aire acknowledges and respects the property rights of others. If you believe that your rights to intellectual property are being infringed, please feel free to contact us here. [Link to MA's email address established for customer-service inquiries]; the same email address as is also listed with full contact information in another paragraph further along in this document]
Risk of loss
Any purchase of physical products or intangible services purchased through Seller listings hosted on Mango Aire are made pursuant to a contract between you and the independent Seller(s) of such products or services. Therefore you assume all risk of loss regarding your purchases through Mango Aire and all your legal claims and recourse are with such Seller(s), not with Mango Aire.
 Returns, refunds & title to products
The products and services available through MangoAire are provided by independent Sellers who have chosen to list such products and services on our webpages. To the full extent allowed under applicable law, such Sellers are deemed to be independent business owners and service providers and are solely responsible for the fulfillment of orders placed by Buyers and processed through Mango Aire. We do not have title to products ordered through Mango Aire, nor do we take title to any returned items or incorrectly shipped orders. Therefore, we are not responsible for issuing refunds for any order placed through Mango Aire. For more details regarding regarding returns and refunds, please see our customer service page as well as the customer service page(s) of the Seller(s) from whom you have purchased those product(s) or service(s). [Link to MA webpage showing ordering/return/shipping information]
Product descriptions
As mentioned above and elsewhere, all products and services listed on Mango Aire are owned and provided by independent Sellers. We require that all Sellers should be as accurate as possible when describing their products and services & list products that are good for animals, people & the environment. MangoAire.Com does not warrant that any product or service description or other content is complete, accurate, current, reliable or error-free. If a
product or service offered by a Seller on Mango Aire is found to be not-as-described, then your sole remedy is to notify Mango Aire in writing of seller & to return such product in unused condition to that independent Seller or service provider to refund your payment.
All pricing for products and services listed on Mango Aire is determined by the Sellers who offer same. “List Price” generally means a suggested retail price for a product or service. At our sole discretion, Mango Aire has the right but not the obligation to check or confirm pricing of any product or service listed on our webpages. Certain products may display a “Was Price” which is solely determined at the discretion of the Seller which offers such product or service. In general, purchase prices of products and services can only be confirmed by the Seller at the time of your purchase, and only through your direct communication with such Seller. Any mis-priced products or services are the sole responsibility of the Seller from whom you purchase such products or services. Sellers may have different policies regarding mis-described, mis-priced, or mis-shipped products or services.
App permissions
When you use apps created or hosted by Mango Aire, you may grant certain permissions to Mango Aire and/or the creator of such app to be used by your device. Most mobile devices give you information about such permissions. To learn more about app permissions, click here. [Link to Privacy Policy] Sanctions and export policy You may not use the Mango Aire platform nor any Service if you are the subject of US sanctions or the subject of sanctions imposed by the government(s) of any country(s) in which you use our Services. You must comply with all applicable US laws
regarding products, software, technology and services.
Independent businesses
As mentioned above, independent Sellers operate their own stores through Mango Aire. To the extent allowed by applicable law, such Sellers are solely responsible for all legal implications regarding their sales of products and provisions of services. When you purchase any products or services through Mango Aire, you understand and acknowledge that you are purchasing directly from such Sellers. We are not responsible for evaluating their products and services, and we do not warrant the offerings of any Seller which sells through Mango Aire. We do not assume any responsibility or liability for the use of misuse of any product or service offered through Mango Aire. You should carefully review the product descriptions, service conditions, and privacy statements of any Seller with whom you are considering a purchase, before purchasing anything.
Disclaimer of warranties, and limitation of liability
The Mango Aire Services and all products, services, information and content available to you through Mango Aire are provided solely on an as-is and as-available basis, unless otherwise expressly specified in writing. By using Mango Aire, its Services, or any products or services provided by Sellers on Mango Aire, you acknowledge and agree that such use is entirely at your sole risk. To the fullest extent allowed under applicable law, Mango Aire disclaims all warranties whether express or implied, including yet not limited to implied warranties of merchantability or fitness for any particular purpose. Mango Aire does not warrant that webpages or Services, content, information, descriptions, products and services, or any other content available on or through Mango Aire or through electronic communications, are free of viruses or any other component harmful to computers or human health. To the fullest extent allowed by law, Mango Aire will not be liable for damages of any kind which may arise from your use of any Mango Aire feature, Service, listing, product or service available to you through Mango Aire, including but not limited to indirect, direct, punitive, incidental or consequential damages, unless otherwise expressly specified in writing.

International Use

Please take the time to review our Privacy Policy [Link to Privacy Policy page], which also governs the use of our Services, in order to fully understand our business practices.
Electronic communications
Whenever you use Mango Aire or its Services, or send us emails, chat or text messages or any other communications from your computer or mobile device, you may be communicating electronically with us on our website or through our other Services, including our Message Center or Help Desks, and you consent to receive our communications and we may retain copies of communications for our own records. You hereby agree that all notices, agreements, disclosures and any other communications that we provide you electronically shall satisfy any legal requirement for such communications to be in writing.
Any and all content included on or made available through Mango Aire or any Service, including written text, logos, graphics, images, icons, audio clips, video clips, downloads, data compilations, apps and software is deemed the property of Mango Aire or its content suppliers or Sellers and is therefore protected by US and international copyright law. The aggregated or compiled content included in or available through any Service is the exclusive
property of Mango Aire and is likewise protected by applicable US and international copyright law.
You may click here to see a current yet non-exhaustive list of Mango Aire's trademarks, patents and licenses. [Link to intellectual property list] Also, all our logos, graphics, page headings, icons, written content and service names included on or available through any Service are deemed trade dress or trademarks of Mango Aire in the United States and internationally. Mango Aire's trade dress and trademarks shall not be used with regard to any
product or service which is not Mango Aire's, nor used in any manner which would be likely to cause confusion for visitors or Buyers, nor in any manner which might discredit or disparage Mango Aire. All trademarks not owned by Mango Aire are property of their respective owners, who may or may not be connected to, sponsored by, or affiliated with Mango Aire.
Any patents owned by Mango Aire apply to Mango Aire's webpages and its Services and to the features and services which are accessible through the Services. Portions of the Services may operate under licensing of one or more patents. You may click here to see a current yet non-exhaustive list of Mango Aire's trademarks, patents and licenses. [Link to intellectual property list]
License & access
Subject to your full compliance with these Terms of Use and the terms, conditions and agreements of any related Service Terms, and subject to your timely and current payment of any required fees, Mango Aire or its providers of content shall grant you a non-exclusive, non-transferable, non-sublicensable, and limited license to access and use in a personal and non-commercial way the Services. Such license does not include any type of resale or commercial
use of any Service, nor its contents; any use or collection of any product listing, description, or price, nor any derivative or third-party use of any Service or its content; any download, copy, or other use of any account information for any third party for any reason; nor any use of robots, data mining, or any other data-gathering or data-extraction tool. Any and all rights which are not expressly granted to you in these Terms of Use or in any related Service Terms are hereby reserved and retained by Mango Aire or its Sellers, suppliers, licensors, rights-
holders, publishers or other content providers. No Service, nor any part of any Service, may be visited, duplicated, copied, reproduced, sold, resold, given, shared or otherwise commercially exploited without the express written consent of Mango Aire. You may not utilize any frames or framing methods to enclose any Mango Aire logo or trademark, nor any other proprietary data such as text, images, layouts or forms without our express written consent. You may not use any “hidden text” nor any meta tags with Mango Aire's name or trademarks without our express written consent. You may not misuse any Services, and you may use our Services only as permitted by applicable law. Licenses granted by Mango Aire shall terminate and your account may be blocked immediately without notice if you fail to comply with these Terms of Use or with any Service Terms.

Privacy Policy

  Please take the time to review our Privacy Policy [Link to Privacy Policy page], which also governs the use of our Services, in order to fully understand our business practices.

Disputes and claims

Any claim or dispute relating in any way to your use of Mango Aire or any Service, or to any product or service offered by Sellers through Mango Aire shall be resolved through binding arbitration rather than in court, with the exception of qualified claims in small claims court. US federal arbitration laws including the Federal Arbitration Act shall apply to your use of Mango Aire. An arbitrator must follow the terms and conditions within these Terms of Use as a court would. If you wish to begin any arbitration process, you must first send written notice requesting
arbitration and fully describing your claim to our registered agent listed below. Such arbitration will be conducted by an arbitrator to be chosen at the sole discretion of Mango Aire, provided that such arbitrator will be a member in good standing of the American Arbitration Association (AAA) whose rules, and fees are described at www.adr.org, and such arbitration will be conducted under the rules of the AAA. You will be responsible for payment of all filing,
administration and arbitration fees. If your arbitration claim is successful, the subject Seller shall reimburse you for such filing, administration and arbitration fees to the extent required by applicable law. You acknowledge and agree to pay the Seller's and/or Mango Aire's legal fees and costs if your claim is determined to be frivolous by the arbitrator. You and Mango Aire agree that any arbitration or dispute-resolution process will only be conducted on an individual basis and will not be conducted as a class, consolidated or representative action. If for any reason a claim should proceed in court instead of in arbitration, you and Mango Aire agree that we or you may bring suit in a court of competent jurisdiction to enjoin infringement or misuse of intellectual property rights. Applicable law By using Mango Aire or any of our Services, you agree that the Federal Arbitration Act, applicable federal law, and the law of the State of Virginia, without regard to any principle of conflict of laws, will govern these Terms of Use as well as any dispute or claim that may arise between you and Mango Aire. [Decide whether Virginia is the best legal venue]
Website policies, modification & severability Please review our other policies and procedures, including our Privacy Policy, pricing and shipping policies posted on Mango Aire and updated from time to time. All our policies govern
your use of Mango Aire and our Services. We reserve the right to change our policies as well as the content on our webpages at any time. If any such conditions or policies are deemed invalid, unenforceable or void for any reason by a court of competent jurisdiction, that particular condition or policy alone shall be deemed severable and shall not affect the enforceability and validity of any remaining condition or provision of such policy. [Link to
Privacy Policy]
Our contact information for customer service inquiries
Mango Aire LLC
7400 Beaufont Springs drive suite 300
Richmond, VA 23225
Our address for service of legal notices
Mango Aire accepts service of subpoenas or other legal processes only through our
registered agent at the below address of our legal office:
Mango Aire LLC
1234 Any Street, Suite # 567
Anytown, VA 67890
Attention: Registered agent
Please note that you must include complete and accurate information at the outset of your inquiry in order to facilitate efficient processing. Such information must include at a minimum the complete name and contact information for you and the subject of your inquiry, email address(es), phone number(s), the subject credit or debit card or banking account information necessary to identify the purchases or other transaction(s) in question, the name, email address and physical location of the Seller (if the inquiry is regarding a purchase), a device
serial number if a device is used for any Mango Aire Service, and IP address(es) and complete time stamps.
Notice and procedures for making a claim of intellectual property infringement If you believe that your intellectual property right have been infringed by any Seller through Mango Aire's platform or Services, please submit such complaint using our customer service inquiry address to report any type of intellectual property claim including but not limited to copyright or trademark infringement or patent claim: Customers@mangoaire.com [Link
to customer service email address or online form] The above Terms of Use were last updated on January 31, 2020